Customer invoice overpayment/underpayment
If an invoice isn’t settled correctly, we can remove the balance. Especially with invoices in Euro which are then transferred to a CHF account, there is always a difference.
- As usual choose ‚pay‘ on the respective invoice and enter the effectively paid amount. This can also be a 0 as when the invoice is no longer valid because the customer will never pay.
- Then the book out dialog automatically appears. Here you choose the journal ‚debit-loss‘ which decides where the difference is booked to.